How to use MYLO
MYLO begins every session by asking you what's on your mind.
To respond, type about the problem you are experiencing in the box provided.
Pressing enter sends the response to MYLO and tells it that the last question it asked was helpful. If you did not find the question helpful, select one of the response buttons labelled ‘Unsure’ or ‘Unhelpful’ instead. This helps MYLO learn what a good question is for next time.
Once you have responded, MYLO will ask a new question to prompt you to explore your problem in more depth, or in a different way that might help you.
Your conversations with MYLO are private, and stored encrypted on MYLOs secure database away from your personal details. This is to help you feel safe to privately and securely explore your problems.
Click on the image to enlarge it.
How to get the most out of MYLO
MYLO helps you reflect and explore a problem you are experiencing. We have found people get the most out of MYLO when:
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They are ready to talk about and think about a problem they are having
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They don’t think too long before replying and answer honestly
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They write what they are thinking or want to talk about even if it doesn't directly answer MYLOs question
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They write one or two full sentences when replying
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If MYLO is not asking helpful questions, they include more detail in their responses
MYLO will talk with you for as long as you like, so once you have finished remember to end and rate the conversation.
Click here to see brief excerpt of a conversation with MYLO.
Watch the video below for more instructions.